Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1293349

Complaint Review: Nouveau - Internet

  • Submitted:
  • Updated:
  • Reported By: hrubey23 — Aiken Georgia USA
  • Author Confirmed What's this?
  • Why?
  • Nouveau Internet USA

Nouveau Tranquille Eye Cream Skin Care Scam Santa Ana, California Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I just want to attempt to communicate about this company. They communicate about "free samples" of their product for $5, without any communication about the amount that will be charged to your account if you do not call them within 14 days of receiving your "free sample".  First of all, the free sample that I received was both eye cream and a serum. The eye cream was a full size eye cream and the serum was about three squirts with instructions for daily use. The product that was received was is shotty packaging, the lables looked like I could make them on my personal home inkjet printer. They did not come with any paperwork, there was no email explaining that if I did not all to report that I was displeased with the product that I would be billed a total of $170 dollars (two separate billings to two products every 30 days). I did not receive any further product and I saw that my balance on my checking account (one that I do not use often) was very low. I looked at the transactions and found that nearly $400 dollars was deducted from this company and I had nothing in return (I did not want anything!!!).  I disputed the charges as they were billed under "hyl heavenlylook"  which I had no idea what this copany was. My bank is looking into the charges. I called the company and was not happy. They directed me to ONE website, their website that explained the "14 day trial" however, when you google this company there are many different websites advertizing the "free sample" without any explanation. In my opinion, this is a scam based on its advertising and poor communication about the contract you get into when you request a "free sample".  I am mad at myself and I should have known better, lesson learned. Nonetheless, SHAME on them for their poor practices. I see other reports on the internet and of others issues with this same thing and reports that this company is a scam. BEWARE PEOPLE!

This report was posted on Ripoff Report on 03/13/2016 06:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nouveau/internet/nouveau-tranquille-eye-cream-skin-care-scam-santa-ana-california-internet-1293349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now