- Report: #1057391
Report - Rebuttal - Arbitrate
Complaint Review: NTB
NTB1650 S Interstate 35 Round Rock, Texas USA
NTB Deceptive Price quote Round Rock Texas
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I neede a spare tire for my car. I looked at NTB website and selected "ATREZZO" brand tire and priced it out. When I was in the store, the sales person told me that for $15 more I can have Sumimotto tire. This is a much better tire. I agreed to it. When I was paying for the tire I saw the price was $115.99. Which is $25 more than the tire I was looking at. The tire I was about to buy was $90.99. The sales man keeps saying that he quoted $25 more. That is a lie. Also things I had included in original tire like Road Hazard, litime balance were excluded in the new tire to show a lower price.
Now the sales person agrees to put the tire I slected and take the other tire back. He wants to me to charge for installation, which is $15. Bottom line is that they want to rip off customers one way or other. I will never buy any more product or services from NTB unless they change their deceptive/dishonest practices.
This report was posted on Ripoff Report on 06/07/2013 05:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/NTB/Round-Rock-Texas-78681/NTB-Deceptive-Price-quote-Round-Rock-Texas-1057391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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