- Report: #1090917
Report - Rebuttal - Arbitrate
Complaint Review: NTC Financia;
NTC Financia;120 S. Olive Avenue West Palm Beach, Florida USA
NTC Financia; Did not provide service promised. Refused to refund money paid for work not performed West Palm Beach Florida
*General Comment: NTC Financial
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DO NOT DO BUSINESS WITH NTC FINANCIAL!!!!! THEY WILL TAKE YOUR MONEY AND NOT FINISH THE WORK THEY PROMISED!!!! THEY WILL MAKE PROMISES AND THEN EXTORT YOU FOR MORE MONEY LATER!!!!
I hired NTC Financial in July, 2013 to resolve ALL of my tax debt issues. This included taxes owed to the State of Illinois, the IRS, and the State of California Franchise Tax Board.
Pursuant to a phone conversation with NTC Financial in July, we agreed that NTC Financial would resolve ALL of my tax debt issues for $1,800 payable in monthly installments of $300. I remember that number specifically because, at the time, I was working with another firm whose fee was going to be $2,500 and I thought I was getting a great deal with NTC Financial. I hired NTC Financial to ensure I was protected from garnishments and levies, to work to have the penalties and interest on my tax debt reduced or eliminated (and stop future penalty and interest charges), and to set up payment plans with the various agencies so that I can pay off the debt. I hired NTC Financial for their expertise and connections with the IRS and CA and IL taxing authorities it has and which I do not.
I paid $250 (which was not included in the $1,800), to kick start the process and permit NTC Financial to access the records from the various taxing authorities. I acknowledge that I was not able to provide them with the first payment due in August but I was not told that would prevent me from being protected against a garnishment or a levy.
In several of our phone conversations back in August, I asked specifically if I was protected against potential garnishments and levies. NTC Financial stated I was. I asked several times for documentation stating this but did not receive any. Then I received a letter from the CA FTB stating it was garnishing my wages. I then had to pay NTC Financial $500 before they would agree to work on the garnishment issue. I had less than 5 days to get this resolved or the state would take 25% of my net paycheck. I paid thie $500 via a credit card. My dad also sent a $500 check which means NTC Financial received $1,000. I have asked that the $500 check from my dad be refunded to him. NTC Financial has refused to do so. Now NTC Financial is stating the terms of our agreement was for an $1,800 fee to resolve ONLY the CA Franchise Tax Board and the IRS and State of Illinois tax issues were not included. They want an additional $2,000 to work on those issues. I said no, discontinued my business relationship with them, and have asked for a refund to my father of the extra $500 they received.
In summary, I have paid NTC Financial a total $1,250. $250 of that was to start their investigation and another $500 of that was to have the wage garnishment released which they did accomplish. The remaining $500 should be refunded to my father.
DO NOT DO BUSINESS WITH NTC FINANCIAL!!!! I had been working with another company prior to NTC Financial and switched because of the reduced fee they promised. They agreed to a fee over the phone and would not provide me with the documentation requested until the emergency of my garnishment arose (from which they promised protection). I then signed a form which listed all of the work to be done but "none of the boxes were checked." Now they are stating, as the boxes were not checked, that none of the work listed on the form applies. I am working with another company now who is much more professional. I will keep you posted re: their performance.
This report was posted on Ripoff Report on 10/10/2013 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/NTC-Financia/West-Palm-Beach-Florida-33401/NTC-Financia-Did-not-provide-service-promised-Refused-to-refund-money-paid-for-work-no-1090917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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