- Report: #1080046
Report - Rebuttal - Arbitrate
Complaint Review: NTELOS
NTELOSJEFFERSON ST, NEWPORT NEWS, VA NEWPORT NEWS, Virginia USA
NTELOS LIED ABOUT PAYING OFF MY PREVIOUS COMPANY NEWPORT NEWS Virginia
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NTELOS was offering a deal to pay off your previous phone contract with whomever you had it with back in March.
I took advantage of that. The man asked for my AT&T account number and all so that he could "pay it off".
He never said anything after that, just that i was all set up and have a great day! So i went on about my business, it is now August and i recieved a phone call.... from COLLECTIONS!!!!! stating that i have an unpaid balance of $500 from my previous phone company. I called NTELOS customer service and the lady told me that i was supposed to bring in some bill stating that i owed any amount under $125. I asked her if there was anything that she could do now that they sent my bill to collections while the whole time i was thinking that it was paid off?! she said no!
I am thoroughly disappointed.
This report was posted on Ripoff Report on 08/29/2013 06:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/NTELOS/NEWPORT-NEWS-Virginia-23608/NTELOS-LIED-ABOUT-PAYING-OFF-MY-PREVIOUS-COMPANY-NEWPORT-NEWS-Virginia-1080046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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