• Report: #1136372

Complaint Review: nutra loss

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 04, 2014
  • Updated: Fri, April 04, 2014

  • Reported By: susan — Malden Massachusetts
nutra loss
Internet USA

nutra loss when you order the 4.99 product it does not mention they will charge an additional 64.49 which put me in an overage which ended up costing me 35.00 and then another 35.00 because my auth.charges ended up in overage!!!!! washington internet

*Consumer Suggestion: Sorry, Susan, but here's what's on their website...

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I orderd Garcinia cambogia for 4.99 It says nothing about further charges of 64.49 to charge to debit card!!! These charges put me over and ended up costing me 70. additional charges because autherized charges bounced because of them !!! I am not Happy having been taken!!!! Susan Malden Ma.


This report was posted on Ripoff Report on 04/04/2014 02:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/nutra-loss/internet/nutra-loss-when-you-order-the-499-product-it-does-not-mention-they-will-charge-an-additi-1136372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on nutra loss

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Sorry, Susan, but here's what's on their website...

AUTHOR: Ken - ()

Directly below the trial order form is a block you MUST check to complete the order.. It says "I confirm that I am over 18 and agree to the Terms and Conditions of this site."

The provided link in the statement takes you to this...

"

Trial Orders.

Trial Orders.

By submitting your shipping and payment information and authorizing the trial order, you are agreeing to the terms and conditions of the 15-day trial offer seen on the webpage you had or will be ordering from. Once you purchase the trial you will be sent your trial order of our product, given immediate access to our health and weight loss portal which includes diet and health ebooks and videos, and be billed $4.95 for Max Detox to cover the shipping and handling fee. The 15-day trial period begins on the day you place your order and may be cancelled by phone at 1-866-281-3912. The product is identified as a dietary supplement that works best when used in conjunction with diet and exercise. You may extend your trial by calling us any time before the 15th day to request more time to try the product out. All customer's are responsible to pay the Shipping and Handling charged for the first shipment once the order has been submitted. The cost of the product and access to the included health and diet information is $85.99 for Max Detox and you will be billed that price for the initial product sent out and the access to our health and nutrition information if you do not cancel prior to the 15th day of your trial period expiring we assume the product and included health information are working for you and you wish to continue using them to effectively achieve your health and weight loss goals. If after you 15-day trial period you wish to continue to receive our product and access to our health and weight loss information, simply do nothing and in approximately 30 days and every 30 days thereafter, you will be shipped a 30-day supply of product for $85.99. If you wish to cancel your order before the 15-day trial has ended, simply contact us by phone at 1-866-281-3912 and you will not be billed anything further. Unless you contact our customer care department at 1-866-281-3912 to cancel your monthly auto-shipments, you will continue to receive product every month and be billed $85.99 respectively. Your request for cancellation, whether by phone or email, will be processed immediately; however, you will be responsible for any charges, billing or shipments that have already been shipped to you or that have already been delivered to you at the time of your cancellation. If you are trying to cancel outside of the customer care hours of operation ( 12:01 am – 11:59 pm (CST) Monday through Friday, 8:00 am - 6:00 pm (CST) Saturday through Sunday ) you may submit a request of cancellation by email to support@nutraloss.com. All cancellation requests whether by phone or email should receive a cancellation confirmation number and an email stating your subscription has been cancelled. It is suggested to keep this number for your records. Any future discrepancies resulting from not having a cancellation confirmation number will be at the discretion of the company.

Did you check the box agreeing to the Terms and Conditions and did you FIRST read them?  My guess would be you still haven't read them.  What, again, was the Ripoff?

These terms and conditions are pretty typical of ALL these "Trial Offer" programs.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory