- Report: #771951
Report - Rebuttal - Arbitrate
Complaint Review: nutri system
nutri system450 Lillard Dr, Internet United States of America
nutri system nutrisystem, DISHONEST, UNETHICAL, UNHEALTHY, AVOID WITH A PASSION! Internet
*Author of original report: STILL A THUMBS DOWN FOR NUTRISYSTEMS
*Consumer Comment: Same Problems with Nutri-System...
*UPDATE Employee: Nutrisystem would like to help
*Consumer Comment: Make a complaint elsewhere too
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THEY TAKE ADVANTAGE OF THEIR CUSTOMERS, because they know as long as they have fine print hidden anywhere on the web page, their best interest is protected under law. I actually read this and never saw that $55.61 was going to be charged, nor do I recall this amount disclosed on my order confirmation page. My credit card rep wasn't even able to see the specifics on the nutrisystem web site and treated her very rudely and disrespectfully and said they had been doing that to their customers for YEARS!!!
They obviously don't want people to try it to lose weight all in one shot, they want people to get used to eating their packaged foods, which medical professionals have a serious concern with anyways, Nutrisystem appears to want their customers to get on auto ship and not cancel and make nutrisystems a lifestyle to keep improving their bottom line. When I called my credit card company to dispute, they called nutrisystems to get their side and they were very rude and disrespectful to the credit card agent too! Do yourself a favor and AVOID NUTRISYSTEMS WITH A PASSION, the health benefits are questionable and their customer service and business ethics is non-existent! Their only appology was for the fact that when I actually cancelled I was given the wrong information about the fact that I would not be charged, but they refused to stand behind it and charged me anyways!
This report was posted on Ripoff Report on 09/01/2011 12:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/nutri-system/internet/nutri-system-nutrisystem-DISHONEST-UNETHICAL-UNHEALTHY-AVOID-WITH-A-PASSION-Internet-771951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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