• Report: #989747

Complaint Review: NUVALIFE.COM

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  • Submitted: Tue, January 01, 2013
  • Updated: Tue, February 19, 2013

  • Reported By: GREG — ROCKVILLE Maryland United States of America
NUVALIFE.COM
SUITE 100 999 WEST YAMATO ROAD BOCA RATON, Florida United States of America

NUVALIFE.COM SLAMMED $19.95 MONTHLY FEE BOCA RATON, Florida

*Consumer Suggestion: In My Opinion

*UPDATE Employee: NuvaLife.com membership

*UPDATE Employee: NuvaLife.com membership

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NUVEALIFE.COM SLAMS YOUR CREDIT CARD WITH ILLEGAL CHARGES IF THEY GET YOUR CREDIT CARD NUMBER

This report was posted on Ripoff Report on 01/01/2013 10:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/NUVALIFECOM/BOCA-RATON-Florida-33431/NUVALIFECOM-SLAMMED-1995-MONTHLY-FEE-BOCA-RATON-Florida-989747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

In My Opinion

AUTHOR: Jay Nagol - (United States of America)

Nuva Life has been flooded with negative reviews because how they treat customers who catch on to their scheme. I learned a new Internet term "Slamming a credit card" Unfortunately customers catch on all too late after they have been getting billed $19.95 a month for many months. Nuvalife will then comply and post credit for the latest three months. In my opinion it is only because credit card companies can force them for the past three months. In my opinion , NuvaLife knows what they are doing even though , again in my opinion, it is NOT ethical. In my experience they could not produce a delivered return receipt email, though they could generate a new one a year later. I am considering options as to how to address but have not decided the best way to proceed of if it is worth it.  Have been hearing about some class actions but not sure anything will come of it. My best advise is BUYER BEWARE. However if you are reading it here months after your own experience it may be too late.
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#2 UPDATE Employee

NuvaLife.com membership

AUTHOR: BBV Support Team - (United States of America)

Hello, I'm Jack from the Nuvalife Support team.

We take all comments about our products and services very seriously.

Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.

Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order (up to 100 items), $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.

Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.

To contact us, please visit http://www.nuvalife.com/support/

We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.nuvalife.com/store/testimonials.aspx

Sincerely,
Nuvalife.com
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#3 UPDATE Employee

NuvaLife.com membership

AUTHOR: BBV Support Team - (United States of America)

Hello, I'm Jack from the Nuvalife Support team.

We take all comments about our products and services very seriously.


Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.


We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.nuvalife.com/store/testimonials.aspx

Sincerely,
Nuvalife.com
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