- Report: #1047618
Report - Rebuttal - Arbitrate
Complaint Review: NUVO H20
NUVO H20 My experience with Nuvo H20 jackson Manitoba Canada
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In the fall of 2012, i purchased the largest size water treatment programn from NuvoH20. I discovered this system on a t.v. commercial, and liked the idea of never again having to put salt into my water softner, since at that time, my water softner was using about 5 bags per month, and i was sick and tired of the whole process.
The commercial and their website gave assurances that the filter was good for about 6-8 months, especially since there was only 2 of us in the home. I purchased the system, plus 4 filters, for a total price of about $1200.
Once it arrived, i had my existing 20 year old water softner removed, and than had the NUVO system installed.
My experience with this system, was that the filter was only good for about 4 weeks, and than had to be replaced, and as well, the quality of the water was not good. I eventually through out the system, and had a new water softner installed, which now only uses 1 bag of salt per month, with a MUCH better quality of water.
I told this story to NUVO, and they had no intention of giving me a refund of my money,......surprise, surprise !
As far as i am concerned, they are conducting false advertising, and if i was you, i would simply have a new water softner installed, since the cost of their operation is only about 1 bag of salt per month, and simply put, more efficient. Take my advise, and save yourself a bunch of money !!
Melvin H. from Winnipeg, Manitoba. Canada
This report was posted on Ripoff Report on 05/01/2013 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/NUVO-H20/jackson-Select-StateProvince-32250/NUVO-H20-My-experience-with-Nuvo-H20-jackson-Manitoba-Canada-1047618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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