Complaint Review: NUWAVE PIC - liberyville Illinois
- NUWAVE PIC 1755 N BUTTERFIELD RD liberyville, Illinois United States of America
- Phone: (855)742-2665
- Web: precisioncooktop.com
- Category: Kitchens
NUWAVE PIC Ripoff artists liberyville, Illinois
*UPDATE Employee: Customer Service Assistance
On July 30,2012, someone took it upon themselves to order this cooking set.
I have been trying to contact this Company to RETURN this UNWANTED item.
My bank is looking into FRAUD CHARGES , for they themselves have Tried to contact this Company.
Does anyone knows HOW to contact this company ? I've tried all these so called phone numbers and as always some silly recording and the same operator number.
This report was posted on Ripoff Report on 08/14/2012 09:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nuwave-pic/liberyville-illinois-60048/nuwave-pic-ripoff-artists-liberyville-illinois-927045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer Service Assistance
AUTHOR: Hearthware Jeremy - (United States of America)
SUBMITTED: Friday, August 17, 2012
Hello, my name is Jeremy. I am the Social Media Coordinator for Hearthware, the makers of the NuWave PIC. I apologize for the difficulty you have encountered while trying to contact customer service. We are in the process of adding additional resources to that department so we may better assist valued customers such as yourself.
I do also apologize for any confusion that may have occurred during the ordering process. I would like to assure you that we only ship items that are authorized by our customers. We only send bonus items when customers approve additional S&P charges, which are, unfortunately, non-refundable.
Feel free to send an email with your order information and any concerns you may have to facebook@hearthware.com. We will forward your information to our customer service managers and pass along any relevant information we receive. Thank you for your patience.
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