Complaint Review: Nuwave Precision Induction Cooktop - Libertyville Illinois
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- Author Not Confirmed
- Nuwave Precision Induction Cooktop 1755 Butterfield Rd. Libertyville, Illinois United States of America
- Phone: 855-742-2665
- Web: precisioncooktop.com
- Category: BBB Better Business Bureau
Nuwave Precision Induction Cooktop hearthware.com Buy 1 for three payments of $33.33 and get 1 Free Libertyville, Illinois
*UPDATE Employee: Order Assistance
Show customers why they should trust your business over your competitors...
I received the precision induction cooktop for Christmas, 2012. My husband purchased the "buy 1 for 3 payments of $33.33 and get 1 Free" TV offer. He paid one payment of $132.03 which he believed included shipping and handling.
Our credit card was billed $132.03 in November and has since been billed at least two more payments of $56.23 for a total of $244.49. That is for something that should have cost $99.99 plus shipping and handling.
The old addage....if a deal looks too good to be true...it is!
This report was posted on Ripoff Report on 01/28/2013 07:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nuwave-precision-induction-cooktop/libertyville-illinois-60048/nuwave-precision-induction-cooktop-hearthwarecom-buy-1-for-three-payments-of-3333-and-g-1005130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Order Assistance
AUTHOR: Hearthware Becky - (United States of America)
SUBMITTED: Friday, February 01, 2013
Hello, my name is Becky. I am the Social Media Manager for Hearthware, the makers of the NuWave PIC. Im sorry to hear that you feel you were misled by our offer. Unfortunately, I cannot say with certainty whether or not you were billed for the correct amount based on your description. If you could send an email with your complete order information to facebook@hearthware.com, I can have one of our customer service agents compare your records with our own, at which point they will correct any inconsistencies they may find. I will pass along any relevant updates to you. Thank you.
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