• Report: #104438

Complaint Review: O Premium Waters

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  • Submitted: Thu, August 19, 2004
  • Updated: Thu, August 19, 2004

  • Reported By:mesa Arizona
O Premium Waters
1740 W Broadway Mesa, Arizona U.S.A.

O Premium Waters OPW - An insiders view ripping off customers and employees Mesa Arizona

Rip-off Report Investigation: O Premium Waters contacts Rip-off Report to satisfy all complaints. No more long term contracts offering month to month agreements. OPW a victim of complaints made by ex-employee & competitors. OPW joins Rip-off Report Corporate Advocacy & Customer Satisfaction Program Mesa Arizona - Read this link to understand more.

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Ladies and gentleman I truly apoligize to the vitcims of O Premium waters sales representatives. I also like to inform you that it is just not the customers that are being ripped off. This company has ripped off it own employees. Where should I begin, as a former warehouse worker we were paid salary which on a 40 hour work week may pan out to 7. 00 hour but after working 60-70 a week pan out to between 4-5 an hour.

It not just the warehouse workers , the salemen are cheated out of commissions when terminated , they are told there sale didnt go through when it did and other things . I have seen the " The Powers That Be" shut down the plant when important vistors come because the employees were not wearing gloves, and tighten the bottles with their hand YUCK .

SO any customer that has had fingernails, razor, heck even spit in your product that's why, or maybe the sport bottles lids were not on tight in the past that's why. I'm sure the rebuttal to that is were no longer make our sports bottles at the plant and that is true but folks that is a rescent delvopment due to other insiders . Due to the many problems.

I have had the unpleasant job of unloading the trucks at night and running across such things as baggies of meth/crack , glass pipes, marijuana roaches . The incompentance of some the employees is overlooked because they can make a sale, or they are in good with the management.

And for consumer out there that believe Steve will personally attend to your conflicts , please dont hold your breath . Steve is never avaible , I'm sure he is always speaking with his lawyers to walk the fine line of the law. If you were unforunate enough to get stuck in a 36 month contract the best way to get out, I been told by a current member in customer service is to write the BBB they are trying to stay in good with them so they may acknoledge your problem then . For the spanish speaker that got tricked into a contract I apolige I've had serveral of my own family members that were spanish speakers only, be swindled into this agreemnt . When they do to complain they are refer to a little portion of the contract saying if they dont understand dont sign . But they are made to believe they understand what is being signed. And that is only if you can get a translator to call customer service for you . That don't cater to us spanish speaker , but I bet we make up a majority of their business.

Just like any company their are good employees mostly the drivers that deliever the water and listen to the complaints for pissed customer that can't speak with anyone else , however in this company there is more bad than good. From drug use from indivuals in hr to salesreps to flat lack ethics and dishonesty .

I am sure that Steve rebuttal will inform u that I was let go from the company and that is correct , but it is one of the best things to happen. This company only cares about the bottom ________period.

Mike
mesa, Arizona
U.S.A.

This report was posted on Ripoff Report on 08/19/2004 11:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/O-Premium-Waters/Mesa-Arizona-85202/O-Premium-Waters-OPW-An-insiders-view-ripping-off-customers-and-employees-Mesa-Arizona-104438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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