- Report: #1096181
Report - Rebuttal - Arbitrate
Complaint Review: Ocean Beach Playhouse
Ocean Beach Playhouse4944 Newport Ave. san diego, California USA
Ocean Beach Playhouse, Lynn Bolton, Electric Ladyland, Electric Chair Lynn Bolton of the Ocean Beach Playhouse will Shamelessly Take Your Money san diego California
*REBUTTAL Individual responds: Little time to spend on this mean spirited young lady
*Author of original report: After the fact interaction--continued poor customer service
*Author of original report: Refund was given after making a claim on PayPal
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I went to see Spider Baby, what I was expecting to be a campy musical version of the film. However, what I did see was worse than a high school version of an awful stage version of the film that was beyond camp to the point of being sad. The only saving graces were the actor who played the character of Ralph and the actress who played Liz. Otherwise, it seemed as if the playwrite, production crew, and actors had hardly watched the film. An example of the poor stage production was that they only had two mics on either side of the stage, which the actors had to pass off to one another when it was their time to sing. Suspension of reality did not even remotely come into play with this theatre experience.
I am a local and desperately wanted to like this show and this venue, to support it, and to tell my friends and family to patronize it; however, I will not be returning and will do everything in my power to make sure no one else wastes their money here based on the following experience.
I planned on leaving at intermissing after painfully sitting throught the first half, and spoke with the owner to discuss getting my $40+ back for the two tickets I had purchased, an incredibly exorbitant price for such drivel. The owner was not only interested in providing even very basic customer service or listening to anythng I had to say, she only offered to maybe comp a future show at this sub-par establishment, but could not even promise that. I tried to be respectful by not badmouthing the show/actors as they walked by, I merely discreetly requested my money back.
However, the owner insisted I give her the full reasons and argued with me on each point and then said she would only comp one ticket, since my partner did not hate it as much as I did (he is a very easy going guy that will sit through anything, no matter how bad) and told me to tell him to come back for the second half in spite of the fact that I would not be returning. She shortly left in the middle of our conversation discussing the reasons why I wanted a refund. She also blamed me for the reason why her business wasn't thriving, which was the saddest case of projection I have thus far encountered in a "professional setting."
This report was posted on Ripoff Report on 11/01/2013 04:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ocean-Beach-Playhouse/san-diego-California-92107/Ocean-Beach-Playhouse-Lynn-Bolton-Electric-Ladyland-Electric-Chair-Lynn-Bolton-of-the-1096181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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