1. wire transfer was sent out on august 10, 2012 for the amount of $2,152.45 . transfer #04300026-1301642 from the state the hard hit fund and has not posted to my account. as of august 16, 2012. (2).internet block on my account which does not allow me to pull a payoff statement, error message received. tried to notified ocwen of wire transfer payment made error
message received. tried to apply for president obama foreclosure prevention plan , error message receive stating (we are unable to process your request due to special circumstances regarding your account call ocwen at 800-746-2936 this was reported to Ocwen on several occasions before, dates march 2012 to present date.(3)I tried to reach Ocwen loan modification department to speak with my work out relationship manager , i was told that they could not transfer me. I asked several of Ocwen reps. their names are as follows (dhaval,shramik,vikas,israen,inku) reps. today about this form and they do not understand or even barley speak english. So i requested on several occasions to speak with a supervisor or modification department i was refused. (4) Ocwen account number #706. I want a full investigation regarding my account , Ocwen continues to charged my account on a
monthly basis with pre- property evaluations fees, certified mail fees , late fees, and pre-inspection fees , excessive fees charged on my account on a monthly. (5) Not receiving regular monthly statements from Ocwen until after these fees have been included on or after the 18th of the month.(6)Told by Ocwen rep named Shrimik , on july 24, 2012 and I quote; not to make any more
payments because your account is past due 79 days.