• Report: #1138317

Complaint Review: Ocwen loan servicing , LLC

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  • Submitted: Sat, April 12, 2014
  • Updated: Sat, April 12, 2014

  • Reported By: rap2dana — LOS ANGELES California
Ocwen loan servicing , LLC
1661 Worthington Road West palm beach, Florida USA

Ocwen loan servicing , LLC FEDERAL GOV. NEEDS TO GET INVOLVED AND SHUT THIS COMPANY DOWN NOW!!!!!!!!!! West palm beach Florida

*Author of original report: California sues Ocwen

*Author of original report: Government lawsuit in process!

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I applied for keep your home Calif. program after Ocwen loan servicing kept making and retaining errors regarding my account in late 2013. Back in June 2013 I was approved with keep your home Calif. principal reduction program Ocwen knew of this and quickly granted me a loan mod. before the state re issue a mandated revise loan mod. which would not require a balloon payment after loan was paid in full. At the time I was coming off unemployment and working self employed and during well. later I was force by Ocwen to sign a note stating that a balloon payment would be due with no dollar amount on note. This was their first tactic.
Again I was approved by keep your home calif. and I was told by Ocwen on Jan. 17,2014 with the relationship manager that all doc's were received regarding the loan mod. needed to go forward with the hard hit fund and that I would be contacted from my new hard hit fund relationship manager. Later that month, I called to speak with this hard hit fund relationship manager, no answer and no reply back of countless emails sent over from Ocwen customer service reps..I called twice a week for updates and to speak to this hard hit fund relationship manager but I never got an answer. Recently I spoke with a manager stating items were missing (roommate agreement, rent receipts) and that my file was incomplete. I uploaded these items the following day. I called back within three days to confirm that my file was complete , a manager confirm all items were received on April 2,2014 . Which means there is no reason for delays, to continue process my file with Keep your home Calif. ID #821530   
Today I called for updated info. and asked once again to speak to the hard hit fund relationship manager only to be told that the file was close. And that my loan mod. was denied ,reason valid proof of primary residence . I supplied every possible documentation a human being provide and more. Ocwen stated that the credit report they pulled on Jan. 30,2014 shows best known address as out of state. , but also shows current home and p.o. box address. My response was or you kidding me credit reports or  know for inaccurate info and I have not apply for credit since 2008 which all three of my credit reports shows this. They told me to send them a copy of my credit report and stated to them that why don't you send someone to home of sixteen years to confirm my living status.tactic not to half to deal with the state program. below our my complaints.
This letter was dated January 3, 2014
Sender's Name : DANA M
Sender's Email Addres (((REDACTED))) 
Reference Number : -010314-1501702
Message : I have made two payments on my acct. one on Dec. 16, 2013 other on Dec 31, 2013 why are they not posted to my acct.? My acct. should not be behind due to your recent denial of my loan mod. in august 2013. I was told that I would half to start all over again. and the payments on 1377.49 would probably change. which this error took 60 days to complete in late October or November the denial was reverse and the mod was approved. This account has numerous errors. I am dispute the number of months owed and due to your negligence handling of my account.
This letter is dated January 20, 2014
Sender's Name:  Dana Moody
Sender's Email Address:  rap2dana@yahoo.com
Reference Number:   012014
Message:  this would be my second request for someone to look into the numerous errors that ocwen has placed on my account. now my account is five months past due. this is due to a approved loan mod. dated June 25,2013,than a denial dated august 28, 2013. than a recon deration dated October 28, 2013. but account was never adjusted to show time lost due to countless errors. I made three payments in Dec. 2013 all were rejected. looking for my account to reflect mistakes and a new relationship manager who inform me of errors.
 
 

 

 

This report was posted on Ripoff Report on 04/12/2014 09:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ocwen-loan-servicing-LLC/West-palm-beach-Florida-33409/Ocwen-loan-servicing-LLC-FEDERAL-GOV-NEEDS-TO-GET-INVOLVED-AND-SHUT-THIS-COMPANY-DOWN-1138317. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

California sues Ocwen

AUTHOR: rap2dana - ()

California joins Ocwen's $2.1 billion settlement

 

    
 
        
Senior Reporter- San Francisco Business Times
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California's Department of Business Oversight said it's joining a $2.1 billion settlement with Ocwen Financial over mortgage servicingmortgage servicing violations.

The move means that an estimated $268 million will be available to assist Ocwen's troubled borrowers in California.

“Californians should not lose their homes because of deceptive and poorly executed mortgage servicingmortgage servicing practices," said Commissioner of Business Oversight Jan Lynn Owen.

The Ocwen settlement stems from federal litigation filed last December by 49 state attorneys general and the Consumer Financial Protection Bureau.

In California, violations of state law included impropertly denying loan modificationsloan modifications, failing to honor loan modifications granted by prior servicers and charging unathorized fees.

On Feb. 28, a federal judge finalized a settlement between Ocwen and the plaintiffs. That agreement requires all the proceeds to directly benefit consumers and that no payments go to the federal government or any states.

Last Friday, three nonprofits sued Gov. Jerry Brown demanding that California replace $369 million the state received under the national mortgagemortgage settlement to help troubled borrowers, which the state used to pay down state debt issued on behalf of low-income-housing agencies, the New York Times reported. A California official told the New York newspaper, "We're confident that our budgetbudget actions are legally sound."

With the Ocwen (NYSE: OCN) settlement, it appears the federal judge wanted to ensure the money goes directly to helping troubled borrows.

The problems borrowers are experiencing with mortgagemortgage services recently received front-page coverage in the New York Times.

In a victory for American homeowners, New York regulators recently blocked Wells Fargo's (NYSE: WFC) plans to sell mortgagesmortgages to Ocwen Financial.

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#2 Author of original report

Government lawsuit in process!

AUTHOR: rap2dana - ()

Government ActionsThe following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.December 19, 2013 The Consumer Financial Protection Bureau (CFPB) along with authorities in 49 states, and the District of Columbia, entered into a Consent Judgment with Ocwen Financial Corporation and Ocwen Loan Servicing,LLC to pay its alleged misconduct in mortgage servicing. The allegations of misconduct included unfair shortcuts, unauthorized fees, deception, illegal foreclosures, and other illegal practices. Ocwen will be required to provide $2 billion in loan modificationloan modification relief to its customers and $125 million in refunds to consumers whose homes were foreclosed.Ocwen has consented to entry of the Consent Judgment without trial or adjudication and does not admit the allegations of the Complaint.The District Court must still approve of the settlement.A copy of the Consent Judgment is available at this link: bbb.org/h/m9 .Consumers may contact their State Attorney General or MortgageMortgage Regulator for more information. - See more at: bbb.org/central-florida/business-reviews/loan-servicing/ocwen-loan-servicing-in-orlando-fl-13002055#sthash.KbCAGsKO.dpuf

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