• Report: #868575

Complaint Review: OCWEN LOAN SERVICING

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, April 14, 2012
  • Updated: Sun, April 15, 2012

  • Reported By: terrylou — manassas Virginia United States of America
OCWEN LOAN SERVICING
P.O. BOX 24738 WEST PALM BEACH, Florida United States of America

OCWEN LOAN SERVICING LITTON/CHASE/FREEDOM TOTAL DISREGARD FOR PRIOR LOAN MODIFICATIONS THROUGH CHASE HOME FINANCE WEST PALM BEACH, Florida

*Consumer Comment: Terrylou, The banking cartel controls our government,.............

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

On March 12, 2012 I received via mail notification from Chase Home Finance my loan was being transferred to Ocwen Loan Servicing.  This was to happen April 2, 2012.  I was told in this letter I would hear from Ocwen Loan Servicing "by law" about this transfer 15 days before the effective date of transfer.  As of today, I've received nothing....no welcome packet, no coupon book, no welcom phone call as promised....nothing.

I started calling Ocwen on 4-2-2012 to make arrangements to pay my April mortgage payment.  I was told there was no account number assigned.  I was told to call back in a few days.  I called on 4-4-2012 to be given an account number but told by Ocwen representative there could be no promise made that a late fee would not be accrued if payment was not applied before 4-16-2012.  I was told by the same representative there is a 5 days window of opportunity to make an online payment free of charge...after the 5th of any given month there is a $19.00 fee.  There's also a fee is you make your payment via the automated system. 

When I called on April 9 to see if my payment was applied, I was surprised that when the number 1-800-746-2936 was dialed a recording comes on..."if you need a loan modification please call Freedom" and then disconnected.  I tried this number 3 times, ultimately calling Chase to make sure the phone number on their 3-12-12 letter had not changed.   After confirmation it was indeed the same number I was transferred internally to Ocwen rep Sanjay Tripathi who assured me my April payment was recorded from information received from Chase.  I DID NOT make my payment to Chase, I made payment to Ocwen Loan Servicing with the loan number supplied on 4-4-2012.  Mr. Tripathi and I spent quite some time on the phone, he denied that "Freedom" was any part of Ocwen and we went in complete circles about Late fees, phone payments, etc.

I called Ocwen on 4-11-2012 to see if payment had been applied, no was the answer.  I was also advised I owed an extra $344.00 in April, but Ocwen Rep could NOT tell me what this charge was, only that the charge was transferred from Chase.  Upon calling Chase and speaking to Ron Booth for quite a length of time Mr. Booth was unable to see any such charge.  Mr. Booth also supplied me with Chase Research Department's fax number so I could fax this mysterious charge for investigation.  I also was given the fax number for Ocwen Research Department.

I've filed a complaint with the Fair Trade Commission regarding the shoddy handling of this transfer to Ocwen.  I've yet to receive any packet with information about how to make payments, late fee schedule, escrow info, nothing.  However when you do call Ocwen now the representatives start rattling off all the information from a script.  By the way, the call center is in India.

I've a very bad feeling about Ocwen...I feel the company has no plans of honoring my loan modification granted 10-2011.  I suspect I will be pressured to do a loan modification with Ocwen at a higher interest rate and therefore a higher payment.  I did a loan mod with Chase because my circumstances changed.  I can now STAY in my home with that new modified payment, which I've paid on time since inception.

I've also been horrified to read the online reports about Ocwen and the nightmarish tales from homeowners.

I'm hoping the Fair Trade Commission will do something about this shady company.  I do not want to lose my home, I retire in December and the monthly payment I now have is perfect for my retirement.

Please let me know about Ocwen Loan Servicing.

Terry G. Lopez

I called USAA to see if check had cleared and yes, it did clear on 4-13-2012.

This report was posted on Ripoff Report on 04/14/2012 10:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/OCWEN-LOAN-SERVICING/WEST-PALM-BEACH-Florida-24738/OCWEN-LOAN-SERVICING-LITTONCHASEFREEDOM-TOTAL-DISREGARD-FOR-PRIOR-LOAN-MODIFICATIONS-THR-868575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on OCWEN LOAN SERVICING

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Terrylou, The banking cartel controls our government,.............

AUTHOR: Karl - (USA)

Wall Street, and even the price of oil, according to information that is available on the web.

The bankers, and others, are profiting from the houses that go into foreclosure. Feel free to 'Google' this- INDYMAC BOYS GET SWEETHEART DEAL, and watch that video on the web for proof.

Then 'Google' the following videos and watch them for further proof that the banking cartel controls the U.S. Government, Wall Street, and even the price of oil-

1) ELIZABETH WARREN GRILLS GEITHNER, CRITICIZES TREASURY'S FORECLOSURE PROGRAM PBS

2) THE NEXT HOUSING SHOCK

3) FRONTLINE: INSIDE THE MELTDOWN

4) WHO CONTROLS THE UNITED STATES ECONOMY BY MAJORITY 2010

5) AMERICA: FREEDOM TO FASCISM

6) FRONTLINE: THE WARNING

7) YOUTUBE FALL OF THE REPUBLIC

8) FULL SHOW: HOW BIG BANKS ARE REWRITING THE RULES OF OUR ECONOMY

9) WHO OWNS THE FED BANK, WHO CONTROLS WHO VIDEO

10) DID SPECULATION FUEL OIL PRICE SWINGS

***Then 'Google' this- WHO OWNS THE FED?, and go to the site with the five charts. J.P. Morgan Co is listed in 'Chart 1', correct? (J.P. Morgan Co is also known as JP Morgan Chase, right?) This is the same chart being displayed at the beginning of video #9.

Our government is ultimately being controlled by these bankers. They are not on your side. That is why so many people in the USA are not being helped and are having their homes taken away. The bankers are PROFITING from the foreclosures. 

Our entire system in the USA is corrupt and diseased. Simply 'Google' this- EX-SALT LAKE MAYOR ROCKY ANDERSON FORMER DEMOCRACY NOW, and watch that video on the web for proof. Here is a quote from that video-

QUOTE: "We launched the Justice Party because the entire system is so corrupt. It's so diseased. We know that the public interest is not being served by anyone in the system right now, particularly the two dominant parties (Democratic & Republican) who have sustained this corrupt system and who are sustained by it. - Rocky Anderson
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory