- Report: #1080787
Report - Rebuttal - Arbitrate
Complaint Review: Ocwen Mortgage
Ocwen MortgagePO Box 780, Customer Care, Waterloo, IA 50704-0780 Phoenix, Arizona USA
Ocwen Mortgage Loan Services, LLC (formerly GMAC Mortgage) This company bought my 15 year fixed mortgage from GMAC and ironically, I never had any issue . Phoenix Arizona
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In addition to my regular mortgage payment ($1279.84) for September 1st, 2013, on August 30, 2013 I sent my mortgage company an additional amount of $10,000.00 for them to obviously apply towards my principal balance. To date, these funds ahve not been applied to my principal balance and when I called about it, I was told it would take 5 business days for it to post to my account so I wait in vain as this is a large sum of money to be hanging in cyber space somewhere. They have acknowledged receiving the additional amount but claim it will post in 5 days so where and who has benefit of the $10k in the meantime, assuming they do post it eventually? Something doesn't smell right and I want this matter looked into from a consumer fraud/usry standpoint because this is a very bad business practice and can't be legal.
This report was posted on Ripoff Report on 08/31/2013 02:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ocwen-Mortgage/Phoenix-Arizona-85062/Ocwen-Mortgage-Loan-Services-LLC-formerly-GMAC-Mortgage-This-company-bought-my-15-year-1080787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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