• Report: #512519

Complaint Review: Office of the President, QVC Shopping Network

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  • Submitted: Tue, October 20, 2009
  • Updated: Wed, October 21, 2009

  • Reported By: adam — bridgeport Connecticut USA
Office of the President, QVC Shopping Network
chester, Pennsylvania United States of America

Office of the President, QVC Shopping Network QVC, inc, qvc.com QVC Screwed Me Twice chester, Pennsylvania

*Consumer Comment: Just becase...

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I ordered a Samsung tv from QVC using a prepaid debit card (Walmart) and everything was fine till I got a call a few days later explaining they didn't accept prepaid debit cards (nice of them to process it though). I canceled my order, but asked if I could use my bank debit card. They said yes, they accept those. So after waiting TEN days for them to return my money I deposited it and ordered a Philips tv I liked. I called 4 times over the last few days every time being told the order was fine. They told me yesterday it had processed and authorized and I would get the tv Friday. Tonight I noticed the charge dropped off my account so I called my bank. They said QVC canceled the order. I called QVC and checked online and both say my order is shipping and I will get it Friday. This is the second time. I am ordering it from Newegg in a few months for cash like I should have in the first place. QVC is just out to make interest off our money. I've shopped with HSN and Shop NBC in the past without incident. In a few weeks QVC has shown me that this is a scam on their part to make interest off holding our money for weeks on end without delivering a product. It's wrong. I could have used that money elsewhere but now I have to wait 30 days for a refund or try to get my bank to reverse the charges. My mission right now is to warn as many people as I can on as many sites as I can. Maybe by making them lose business they will stop screwing people.

This report was posted on Ripoff Report on 10/20/2009 10:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Office-of-the-President-QVC-Shopping-Network/chester-Pennsylvania-/Office-of-the-President-QVC-Shopping-Network-QVC-inc-qvccom-QVC-Screwed-Me-Twice-chest-512519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Just becase...

AUTHOR: Robert - (U.S.A.)

Just because the authorization has "dropped" off your on-line banking does not mean that it is actually gone.  So it could be quite possible that the order was shipped(will ship), and the debit will re-appear once QVC puts through the final charge.

As for the "Pre-Paid" card that they did not accept.  Was this a generic/temporary card that does not have your name or information associated with it.  If so, that is the reason they didn't accept it, and not because it was a Pre-Paid card.  In fact you will find very few if any retailers accept this type of card.

 

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