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Report: #1298099

Complaint Review: officialtourism.ca - Internet

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Bowling Green Kentucky USA
  • Author Not Confirmed What's this?
  • Why?
  • officialtourism.ca Internet USA

officialtourism.ca LZWY Wanted me to accept the wrong item they sent me Shanghai, China Internet

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Ordered a pair of women's Teva shoes from officialtourism.ca.  Thought it was a Canadian website.  A few weeks later I received a pair of men's Converse shoes instead.

Contacted customer service and told them I received the wrong thing.  They wanted me to take a picture of the item, which I did.

They emailed me back and said I should be happy with the shoes since they are a very hot item right now on their website. I didn't care if they were a hot item.  They were not what I ordered and I couldn't wear them since they were men's shoes.

I have asked for a return label and for my money back four times.  They first offered to just give me a discount on my next order.  I refused since I will never be ordering from them again.

They then offered to just give me back a 15% refund and I can keep the shoes.  Seriously!?!  I refused again, once again stating I didn't want these men's shoes that I cannot wear.  I wanted a full refund.

This report was posted on Ripoff Report on 04/06/2016 06:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/officialtourismca/internet/officialtourismca-lzwy-wanted-me-to-accept-the-wrong-item-they-sent-me-shanghai-china-in-1298099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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