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  • Report: #699503

Complaint Review: ohare phone

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  • Submitted: Thu, February 24, 2011
  • Updated: Thu, February 24, 2011

  • Reported By: Emily Li — Caborro North Carolina United States of America
ohare phone
8884519635 chicago, Illinois United States of America

ohare phone "ohare phone" charged me $35 dollars for a 2-minute call chicago, Illinois

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I was at the Chicago o'hare airport and my cell phone was dead. I used the payphone at the airport to call my husband at Iowa. It is clearly indicated on the phone that the fee is 1 dollar for 4 minutes. I placed first call with 1 dollar and it worked fine. Then I remembered something and I placed another call. Since out of quarters I used my credit card. Recently I got my credit card bill, it is $35 for that 2-minute call! All is listed on the bill is "ohare phone" and a toll free number. I called the airport and was told they have no information of the payphone company. I called the toll free number and was "explained" the extra fee for the use of credit card. When I asked why this is not indicated on the phone other than 1 dollar for 4 minutes, I was offered $10 credit. When I asked the name of the payphone company I was told "telecom". 

Is this legal for them to operate a business like this? I'll tell all the people I know or meet, never use the payphone.

This report was posted on Ripoff Report on 02/24/2011 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/ohare-phone/chicago-Illinois-/ohare-phone-ohare-phone-charged-me-35-dollars-for-a-2-minute-call-chicago-Illinois-699503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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