- Report: #1108361
Report - Rebuttal - Arbitrate
Complaint Review: Ohio Edison
Ohio EdisonP.O. Box 3637 Akron, Ohio USA
Ohio Edison CALL DON'T WRITE FOR CHANGES TO ACCOUNT Akron Ohio
*Consumer Comment: Not a RipOff...
*General Comment: So...
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I wrote Ohio Edison two letters - one to change an address and one to take ACH withdrawals off the account.
Neither were honored and I was charged NSF funds. When I called to tell them that they had received written notification for both the address change and to no longer take money out of ACH withdrawals, she told me I could not write, I would have had to call them!!!!!!!!!!! Nothing on the back of the bill tells me I have to call. Meanwhile they have attached NSF charges to my account even though they have received the payments by check on time. So to summarize - Ohio Edison received a letter telling them not to make ACH withdrawals - but apparently you have to call and tell them and not write letters to prove you contaced them.
This report was posted on Ripoff Report on 12/19/2013 12:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ohio-Edison/Akron-Ohio-44309/Ohio-Edison-CALL-DONT-WRITE-FOR-CHANGES-TO-ACCOUNT-Akron-Ohio-1108361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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