• Report: #1163983

Complaint Review: OIL Scoresense

  • Submitted: Tue, July 22, 2014
  • Updated: Tue, July 22, 2014

  • Reported By: recruiterlv — Arizona Arizona
OIL Scoresense
4447 N. Central Expressway, Suite 110 dallas, Texas USA

Scoresense unauthorized charges from my checking account for a monthly membership dallas Texas

*UPDATE Employee: ScoreSense

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I chose to use this site for a free credit report.  Of course, from the beginning I ended up paying $1.25 to access the report.  One month later I had a deduction from my checking account in the amount of $24.95 for a monthly membership.  There was a telephone number on the description of my account do I called the number which is 855-259-1783.  I spoke to a call center rep who informed me that the number had been disconnected and that I was entered to receive a reward.  I asked him what number to call to get these unauthorized charges reversed.  He pretended to not understand me.

I went to the website and to the Scoresense website and found their number.  Spike to a customer service rep who told me I had selected a 7 day trial.  No I did not.  She went on to say that because I did not call to say I was no longer interested that they charged me the memvership.  I told her that I had selected to have a credit report, nothing more.  I also told her that if the charges were not reversed that I was going to call Consumer Credit Bureau and whoever else I could to make light of their scam.

 

 

 


This report was posted on Ripoff Report on 07/22/2014 08:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/OIL-Scoresense/dallas-Texas-75205/Scoresense-unauthorized-charges-from-my-checking-account-for-a-monthly-membership-dallas-1163983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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