- Report: #1053546
Report - Rebuttal - Arbitrate
Complaint Review: ojas enterprises, llc
ojas enterprises, llc87 taft avenue, newburgh, New York USA
ojas enterprises, llc no refund of $119.85. its been over 30 days since they've rec'd my unopened return. numerous calls, numerous excuses! newburgh New York
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i ordered wrinkless cream from ojas last year. i paid $119.85 which they deducted thru my credit card. my time to renew was this may 1st and i even made a note to myself to call and cancel, as i was not pleased with the results. but, they beat me to it and took another $119.85 off my credit card april 17, 2013. i immediately emailed them to cancel. i called the next day, april 18, told them to cancel the shipment and refund my money. they said it was too late, the shipment was on its way.
this was a lie, because i didn't receive box for another 13 days. from my last conversation with them, they said to return box, using an 'rma' number and as soon as they received it, i would get my refund. i had to pay for shipping, even tho i never opened it. i paid for tracking also. i mailed box on may 2, tracking confirmed ojas received it may 4. i called may 15, said i'd have refund 5 to 7 days. today is may 23, no refund. i called them today, asked for supervisor. was told she was busy, i said i'd be happy to wait. was told sorry, too busy to talk to me. did disclose they were a 'third party' calling center and all they could do is tell me i'd get my refund when they locate my box.???? besides calling them everyday, i don't know what to do. i'm a widow, on soc. sec.
This report was posted on Ripoff Report on 05/24/2013 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/ojas-enterprises-llc/newburgh-New-York-12550/ojas-enterprises-llc-no-refund-of-11985-its-been-over-30-days-since-theyve-recd-m-1053546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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