Complaint Review: Old Dominion Freight Lines - Memphis Tennessee
- Old Dominion Freight Lines 2727 Farrisview Blvd. Memphis, Tennessee U.S.A.
- Phone: 901-375-4646
- Web:
- Category: Trucking Companies
Old Dominion Freight Lines rip-off! They messed up delivery and now won't redeliver. Memphis Tennessee
*UPDATE Employee: Has this been resolved??? ..would like to assist you in correcting this
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Expecting a shipment of fine art, arrangements were made for my associate to take the day off from work to await the delivery via Old Dominion. When they called to schedule the delivery, they were told it was a residence... but when the driver showed up he couldn't unload the crates because my associate didn't have a forklift available.
Upon calling the company, they admitted it was their mistake. When asked for a redelivery they said they couldn't because my associate was out of town and that was the only place they would deliver the goods. As my associate will be out of town for 20 days, I am not sure what ODFL will do with my merchandise because they claim they will only hold for 14 days before disposal.
Mike
Atoka, Tennessee
U.S.A.
This report was posted on Ripoff Report on 04/05/2004 10:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/old-dominion-freight-lines/memphis-tennessee-38118/old-dominion-freight-lines-rip-off-they-messed-up-delivery-and-now-wont-redeliver-memph-86625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Has this been resolved??? ..would like to assist you in correcting this
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Sunday, May 23, 2004
I am curious if this has been resolved? If not, please provide me with you Pro #. Your Pro # is the barcoded number (tracking number) you were provided for your frieght.
Old Dominion is a very good company and occassionally, we - just like every other company - have an individual or two that make a bad decision. I would like to assist you in correcting this, if it has not already been resolved.
If it has already been resolved, please post a follow-up to let everyone know that it was. Feel free to add the details and let us know if you are still unhappy.
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