Complaint Review: Old Dominion Freightlines - Nationwide
- Old Dominion Freightlines Nationwide USA
- Phone: 1-800-235-5569
- Web: http://www.odfl.com/
- Category: Shipping Companies
Old Dominion Freightlines ODL, ODF, Old Dominion, ODFL Refuse to cover shipping damage Omaha Nationwide
Our vendor shipped us a $3,700 Hydronic heat pump (from Mexico) via ODL. The unit was palletized, covered in cardboard, and banded to the pallet. The exterior had no signs of damage or impact. We received the unit and 45 minutes later when we inpackaged it to install there was major impact damage found. Damage was documented and claim filed in under an hour. Old Dominion refused to warranty their shipment, even though 'hidden damage' is covered under the policies. Now our company is out $3,700. HVAC contractors and supplies, use Old Dominion at your risk.
This report was posted on Ripoff Report on 08/04/2016 06:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/old-dominion-freightlines/nationwide/old-dominion-freightlines-odl-odf-old-dominion-odfl-refuse-to-cover-shipping-damage-om-1320611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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