• Report: #1088561

Complaint Review: Olympic Propeller

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  • Submitted: Tue, October 01, 2013
  • Updated: Tue, October 01, 2013

  • Reported By: Cojones1948 — hudson Florida
Olympic Propeller
401 34th St. Anacortes, Washington USA

Olympic Propeller Prop Guard Prop Guard is useless Anacortes Washington

*Author of original report: Prop Guard

*Consumer Comment: Did'nt Even Fit.

*Author of original report: Prop Guard

*UPDATE Employee: Consumer Boat Accident, Prop Guard

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 Do buy a Prop Guard......They are worthless and made of cheap plastic......


This report was posted on Ripoff Report on 10/01/2013 07:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Olympic-Propeller/Anacortes-Washington-98221/Olympic-Propeller-Prop-Guard-Prop-Guard-is-useless-Anacortes-Washington-1088561. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Prop Guard

AUTHOR: Cojones1948 - ()

Never trust anybody associated with Prop Guard....The product is crap and awaste of you money.

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#2 Consumer Comment

Did'nt Even Fit.

AUTHOR: Zim - ()

Ordered my Prop Guard from Olympic Propeller and was looking forward to using it summer of 2014 on the Mississippi. After reading over and talking with a representative all seemed well, I believed him. Ordered it and it did not fit. I knew they had a 20% restock fee. Got the ok to send back and paid the 20% restock fee, shipping both ways. Frustrating someone hits a rock and they go out of their way to make that consumer happy. Nice.

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#3 Author of original report

Prop Guard

AUTHOR: Cojones1948 - ()

A complete piece of Garbage......

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#4 UPDATE Employee

Consumer Boat Accident, Prop Guard

AUTHOR: Olympic Propeller - ()

Mr Lewis also has this incorrect post on The Hull Truth.  Here are the facts copied & pasted as reported to Ebay by Mr. Lewis: "Item disintegrated we it hit a rock in the channel...would like refund"

In Florida with a rocky channel and/or coral heads, a plastic prop guard, attached to the Outboard Motors
lower unit and you admit to hitting a rock in the channel - you had an accident - at no time in the Ebay report was there any writing of propeller damage; however, in this post you report & picture prop damage - if you were now going fast enough in a rocky channel (as admitted) to damage a propeller as much as pictured, what do you think will happen even to a high strength plastic prop guard, it's not bullet proof when impacting a rock?? If you purchase a new vehicle, drive it off the lot and hit a telephone pole, do you think the dealer will refund your money or exchange it out because you had an accident? I don't think so - However, in the spirit of customer service, we offered Mr. Lewis a new prop guard at our cost, no mark up & Free Shipping to replace the one he damaged while operating his boat but he said "no". We also offer the customer a new alum prop to replace the one he damaged (again) on the very same rock, at our cost, free shipping with no mark up. We go above & beyond to provide the best customer service possible to assist our customers before, during & after the sale; however, we will not be taken advantage of by threats to damage our reputation over the internet by such irresponsible comments. 
 
I apologize for having to write this, I find no joy or pleasure in airing out issues for the world to read. 
 
Thank-You
Olympic Propeller

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