My mother's long been getting senile and more vulnerable in many ways. One day I was at her house when a sleazy guy comes to the door peddling Omaha Steaks from his little meat truck. Apparently she knows this guy from before and thinks he's okay, although she's done nothing but complain about her last Omaha Steaks not being up to the standards she was used to.
She welcomes him in but tells him she doesn't want any more and she still has a lot in her freezer, maybe later. He thinks she should get more right now. He keeps pushing her to pack more into her freezer, offering freebies like chicken but she doesn't go for it. Eventually his sales pitch turns to guarantees and if you ever don't like something you can get it replaced, free, no problem Johnny-on-the-spot.
At that point I spoke up and mentioned that my mother hadn't been very happy with the previous batch, would he honor his guarantee with her now? He said "Sure!" and asked me to show him what she had left in her freezer.
I had no idea what he was capable of up to this point and where this scenario would end up, but if I had known then what I know now I am certain I could have handled the situation better. I am writing this to warn others like I wish I could have been warned of the lowlife character of these people so they don't swindle you or your loved ones too. Forewarned is forearmed.
There was some conversation about what she didn't like and why, and he was very sympathetic and understanding, of course he would replace everything, and he began to pack her three-quarter full medium-sized freezer compartment with new meat he'd brought in with him. There was steak in many varieties and chicken, lots of chicken. He stuffed the rest of that freezer space absolutely full, we thought honoring his guarantee. He seemed like such a nice guy too, I was beginning to think appearances were deceiving.
Then he concludes his act by telling my mother that since she was such a great customer, he'd give her a big discount and only charge her I think it was $199 on $300 worth of meat. I said wait a minute, I thought you were honoring your guarantee. He says "you don't expect all that meat for free, do you?" and my mother is embarrassed and confused and says she'll go get her checkbook. Remember she told him a hundred times at least she didn't want any more meat, but now that the meat is in her freezer, she somehow feels obligated to pay for it even though she never wanted it, expressly refused to buy it again and again, and that sleazeball put it in her freezer under the pretense of honoring a guarantee. Some guarantee.
Well I don't know about your mother but mine has a will of her own and she gave the guy a check over my strong objections. We had some words and he slithered out happy with his sale and my mother unhappy and disturbed by it all. She said she felt like she owed it to him, didn't want a scene, didn't want to hurt his feelings.
Hurt his feelings? Do reptiles have feelings? This guy just con-artisted my mother in front of me and I didn't see it coming either. YOU'VE BEEN WARNED. If you're dumb enough to let one of these Omaha Steaks con artists into your home at least don't let them start putting "free" anything into your freezer. Especially if you have a senile or other vulnerable person around.
Epilog: I called their corporate offices and asked to speak to the president of the company. Oh he was out on vacation, he'll be back in ten days I think it was. So I mark my calendar and call him back ten days later and get put off again and again but I keep trying and eventually I get through and get to talk to him.
Bottom line: he supported his predatory salesman's con job on my mother 100%. He had talked to the guy (I think he tried to represent him as an independent contractor, as if that made any difference) and decided he hadn't done anything wrong. Sorry too bad for you and your mother.
So now I try to warn people about this outfit, they may be a 'family business' but so is the Mafia. And if you think about it, look what they are selling: the dead flesh of animals. How sensitive can you expect them to be anyway?
Apparently not very. I will never stop telling people this story about the Omaha Steaks Scam Artist.
Long Beach, California