- Report: #1019306
Report - Rebuttal - Arbitrate
Complaint Review: OmniTech Support
OmniTech Support6380 Wilshire Blvd. Suite 1610 Los Angeles, CA Los Angeles, California United States of America
OmniTech Support deceptive sales, lying, witholding information, strong arming, fear tactics, refusing to refund Los Angeles, California
*Author of original report: Customer update - More deceit from the company...
*UPDATE Employee: OmniTech Support promplty issued a FULL refund of $199.99. We even did not charge the customer for issue resolution or the cancellation fee which is mentioned in T&C
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I was strong-armed and lied to.
Purchased the plan. Next day did more research and discovered that $199 is a published rate and that there are several different payment options including low-cost, short term help and case-by-cast help (for up to 5 issues) for a third of what I was quoted.
I have been trying to get a refund now for 2 days. They are avoiding refunding with all kinds of lame tactics including: saying that there's a technical problem and they can't talk, giving me wrong numbers to call, giving me wrong names of people to call and simply putting me off over and over again. They have said that I should have a refund within 2-3 days. We'll see.
This company feels as though it's being run by delinquent tweens. In this day and age, it's hard to believe that they could get away with this. It's imperative that people be able to trust the people working on their computers. Trust is the LAST thing this company deserves. Sony should not be under contract with them, and nether should you. Avoid OmniTech like the plague.
This report was posted on Ripoff Report on 02/23/2013 08:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/omnitech-support-omni-tech-support-1019306. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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