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Report: #1302677

Complaint Review: On Hand Lawn Care - Little Elm Texas

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  • Reported By: Bri — Texas USA
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  • On Hand Lawn Care 1040 Port Sullivan Dr #101 Little Elm, Texas USA

On Hand Lawn Care Lawn care company that doesn't show up and when they do they charge you more than your agreement. Little Elm Texas

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I absolutely do not recommend this lawn care service. I signed up with them in December for monthly lawn mowing in the winter, then in March I contacted them because nobody had ever showed up since December! Once they did, I switched to bi-weekly mows for spring. They do not come bi-weekly. They do not come on the day I scheduled. They show up whenever they want. My lawn looks terrible because they barely ever come to my house! If you call their customer service, you instead get 100 excuses instead of an apology and a confirmed next day appointment. The final straw with this company is their deceptive billing. I have an email stating one price for my bi-weekly mows. However, the latest bill I received was higher than the agreed upon price I have via email. Instead of apologizing and correcting the statement, I received an email explaining how my written agreement is wrong.

This report was posted on Ripoff Report on 04/29/2016 02:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/on-hand-lawn-care/little-elm-texas-75068/on-hand-lawn-care-lawn-care-company-that-doesnt-show-up-and-when-they-do-they-charge-you-1302677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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