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Report: #552460

Complaint Review: One Box Inc - Hollywood California

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  • Updated:
  • Reported By: Rob san diego — San Diego California U.S.A.
  • Author Confirmed What's this?
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  • One Box Inc 6922 Hollywood Blvd Hollywood, California United States of America

One Box Inc Refusing to cancel account Hollywood, California

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Ive had several bad experiences with J2 company customer services, all based in india.  When I call one agent says I dont' have something correct so we can't continue, I call back and the agent says something else isn't correct but what was incorrect before is correct and when I called again, everything that was incorrect was correct but then something else would stop them from canceling my account.

Finally after reaching an agent not "in on it" I verified all my information (supposedly incorrect by previous agents, I mean they even said my name wasn't on the account after they called me by my last name!) and CANCELLED my account! 

They just out right lied about verification information, where Ive lived for over 10 years was not the address they had, it was one dishonest move after another.  All because they want to keep you from canceling your account.

Very unAmerican company.

This report was posted on Ripoff Report on 01/11/2010 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/one-box-inc/hollywood-california-90028/one-box-inc-refusing-to-cancel-account-hollywood-california-552460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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