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Report: #1308324

Complaint Review: One Stop Global QUICKEN - Internet

  • Submitted:
  • Updated:
  • Reported By: Gerald S — Amarillo Texas USA
  • Author Confirmed What's this?
  • Why?
  • One Stop Global QUICKEN Internet USA

One Stop Global QUICKEN I was not able to contact Quicken support to buy Quicken 16 for Windows. I went to One Stop Global QUICKEN and was sold 5 years of software for Quicken and Turbo Tax for $399. They required a checking account number.I am having an issue with the softw One Stop Global Solutions sells unsupported Quicken software Internet

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I could not contact Quicken via phone or chat as the services did not respond.  I found One Stop Global Solutions who sold me what seemed to be a legitimate version of Quicken and offered five years of software for Quicken and Turbo Tax for $399.  The software worked fine at first.  Then I had a problem and called their support.  They told me my computer and Quicken had been hacked and I needed to buy additional service to solve the problem.  

I told them I would not and fixed the so called hack by installing Windows 10.  When an automatic update to the software occurred, I could not access any financial accounts.  I called their support number again and received a recorded message that my account was not valid.  Their system only had the telephone number from which I called to do any verification.  

I still cannot contact Quicken support via phone or chat as my password is not valid anymore.  

 

This report was posted on Ripoff Report on 05/28/2016 06:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/one-stop-global-quicken/internet/one-stop-global-quicken-i-was-not-able-to-contact-quicken-support-to-buy-quicken-16-for-w-1308324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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