Complaint Review: OneEmailADay, LLC - Fort Lee New Jersey
- OneEmailADay, LLC 96 Linwood Plaza #436 Fort Lee, New Jersey U.S.A.
- Phone: 877-567-7303
- Web:
- Category: Miscellaneous Companies
OneEmailADay, LLC Unauthorized charges to my 70 year old mother's (who has cancer) AT&T phone bill. Fort Lee New Jersey
*REBUTTAL Individual responds: 877-567-7303 use this number
*UPDATE Employee: Please contact us for assistance
*Consumer Suggestion: call here for answers
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My mother is 70 years old and has cancer. She does not access the internet. I am her daughter and I do have internet access.
Two months ago the AT&T telephone bill (which is in my mother's name, solely), showed a charge for $16.00. Although she didn't know what it was, she paid the bill. The next month the same charges were there so I decided to investigate.
Turns out the charges were from Oneemailaday,LLC , a company that neither of us had heard of. I had to do a search to even find their home page. I sent an email of complaint to their support center. A few days later a representative of the company called my mother about the complaint. They said they had charged her phone bill because of a web site I had visited. To reiterate: I am not even on my mother's telephone bill. My mother failed to get the representative's name but was told that any further charges would be stopped and that she would receive a check in approximately 10 business days. (The check is in the mail).
No check has been received.
Terena
Morrisville, North Carolina
U.S.A.
This report was posted on Ripoff Report on 12/17/2008 10:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/oneemailaday-llc/fort-lee-new-jersey-07024-3701/oneemailaday-llc-unauthorized-charges-to-my-70-year-old-mothers-who-has-cancer-att-ph-402330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 REBUTTAL Individual responds
877-567-7303 use this number
AUTHOR: Adam - (United States of America)
SUBMITTED: Tuesday, September 21, 2010
Use this toll free phone 877-567-7303 for complaints. One email a day
customer care is very helpful. I contacted customer care by this number
to solve my issue. I hope you also get solution.
#2 UPDATE Employee
Please contact us for assistance
AUTHOR: Victoria - (U.S.A.)
SUBMITTED: Wednesday, November 11, 2009
Dear Customer,
Unfortunately the information you provided is not sufficient to assist you, please contact out Customer Service Department and we will do our best to resolve this matter.
incerely,
Customer Care Team
OneEmailADay, LLC
877-567-7303 toll free phone
support@OneEmailADaySupport.com
#1 Consumer Suggestion
call here for answers
AUTHOR: Duckfart68 - (U.S.A.)
SUBMITTED: Thursday, December 18, 2008
Jonelle Mason 1(800)498-1912 extension47142 she says she works for corporate offices and was so very helpful in solving my complaints.
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