- Report: #1118843
Report - Rebuttal - Arbitrate
Complaint Review: onewayfurniture.com
onewayfurniture.com18475 East Valley Blvd City of Industry, California USA
onewayfurniture.com www.mybarstools.com - Bar Stools it is a rip off City of Industry California
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I ordered an accent table on their www.onewayfurniture.com, the picture showed a beautifully finished wood table. When I opened a box I saw a cheap very poorly finished or half finished table. It was just really very poor quality nothing like on the picture on their website. When I contacted one way furniture to return it,, I found out that not only do they charge 15% restocking fee but they also apply their shipping fee back to your credit card, So their marketing "free Shipping " is basically a LIE. And then you have to pay to ship it back to them. I have never came across such TERRIBLE customer Service. If you go to Wayfair on Amazon on Overstock , they will never charge restocking fee or charge your card for their 'Free Shipping".
What Way furniture is doing is FALSE ADVERTISING. there are hundres of customers complaingn about the same thing. [continued below]....
Think twice before you buy from them. If you do not like the product you will loose a lot of money to return it. And remember their website has pictures of beautifly finished items, while in real life they are very poorly done products not worth a dime.
This report was posted on Ripoff Report on 01/27/2014 04:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/onewayfurniturecom/City-of-Industry-California-91744/onewayfurniturecom-wwwmybarstoolscom-Bar-Stools-it-is-a-rip-off-City-of-Industry-Cal-1118843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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