- Report: #1101164
Report - Rebuttal - Arbitrate
Complaint Review: Online Consulting Group LLC
Online Consulting Group LLCPO Box 912644 St. George, Utah USA
Online Consulting Group LLC Garcenia Cambogia on Facebook St. George Utah
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I ordered a free trial that I saw advertised on facebook. They sent me 4 bottles and I saw a charge on my account. I called them and they gave me an RMA# and said to send 3 bottles back and I could keep 1 for my free trial. That was on 9/2/13 I talked to Jom or Jon.
Then I called back on 9/23/13 and spoke to Marian Ext 202215 who said to wait 3-5 business days.Another time I spoke to vivina who assured me it would only be upto another 2 weeks for my credit.
Then On 11/5/13 I spoke to Andrew ext112474 who gave me a refund code and said to wait another 2 weeks.
Next i spoke to someone on 11/18/13 who assured me I would get a call back from a supervisor which I never received of course. Finally i called back on 11/21/13 and was disconnected by Megan who offered me a $75 refund instead of $148.95 and when I refused she disconnected me then I spoke to Jake who said " Oh you only returned 3 bottles so you are not eligible for a full refund only $75 and also hung up on me.
This report was posted on Ripoff Report on 11/21/2013 08:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Online-Consulting-Group-LLC/St-George-Utah-84791/Online-Consulting-Group-LLC-Garcenia-Cambogia-on-Facebook-St-George-Utah-1101164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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