I am so mad at this company and wanted to warn you guys of this scam so that it does not happen to you.
Last month while searching thru careerbuilder.com I got an email address talking about eBay. When I clicked on it, it mentioned a free package that they can send you to make it easier to start your online business. Mostly teaching you how to sell on eBay. It asked me for my account number because you did have to pay for shipping and that was it.
I put my account number paid about $4 or less for shipping and thought that this is all I signed up for.
It has been over a month I have received no such package but since all I lost was about $4 I did not worry.
3 days ago I get a charge in my account from onlinesupplier.com for $30. Since I do not re-call making a purchase in this website, ever hearing of them or anything I went into their website to see how I can contact them about my charge.
I went into their website and clicked on "contact us."
This only gave me the chance to email someone so I did.
I asked them why there was a charge in my account since I never purchased anything from them.
They replied a couple of days later saying that when I paid the shipping charges for the package that I never got, it enrolled me in their membership. He said I had 14 days of trial and after that they would charge $30 to my account every month (this is the reason for the charge). I told her that I don't ever remember signing up for such thing and that if I did, I was tricked into it. I also asked them to tell me what services or product I was trying to 14 days since I have: 1) never been in their website, 2) being in contact with anyone from their company, 3) Have NEVER received any package from them, EVER.
I was told that they would cancel my membership but could not refund me that even though I received no services or products form them I still had to pay. I was also told to contact the 800 # if I had any further issues, which I just did.
I called the 800 # and some rude guy told me that there is nothing he can do. They cancelled and I should just be happy with that. I then asked him to talk to his supervisor, a request that he refused. He said I cannot talk to his supervisor to instead try to fix it with the person so helped me via email.
I was also called a liar by the guy; he said that the only way I could have been in touch with a customer serv person via email was if I did in fact receive their package with information and their customer serv email address. I told him that this was not true. I got their email address from my bank charge. Went in the home page and hit contact us.
I will never accept anything for free because it is a scam.I cannot believe that he would not even let me talk to a supervisor and called me a liar, when I know in my heart that I was telling the truth.
I called them, some rude guy is