• Report: #659300

Complaint Review: onlingo.com

  • Submitted: Sun, November 07, 2010
  • Updated: Sun, November 07, 2010

  • Reported By: Carina — Plano Texas United States of America
Internet United States of America

onlingo.com Deceptive advertising and multiple fast charges on your credit card in the first 30 days Internet

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This company uses free iPad advertisements.  It begins with a bait at $5 to try their DVDs and gives you only 14 days to supposedly cancel.  Impossible.  Next thing you know you're billed $85 on the 14th day followed by another $99 on the 30th day. Unless you are watching your credit card weekly, you will likely miss this. This is a company that relies on consumers that look at tehir credit card once a month so by the time you call in, they got you.  They refuse to let me return their items and will not give me an RMA.  Look at this email--all sales are final outside of the trial period but the charges and items were sent post trial period.  This company should get a class action suit soon and I'm happy to join:

Hello Carina,


Per your request, your Onlingo membership has been cancelled. You will receive no future shipments or charges without your authorization.  The product you have received is no longer eligible for a return. All sales are final outside of the trial period. The final charge to the account took place on Sep 25, 2010.


If you have any questions or concerns please call Onlingo Customer Care at the number listed below.




Onlingo Customer Care

1 800 949 6880

Monday through Friday 6am - 5:30pm PT,

Saturday 7:00am - 3:30 pm PT

This report was posted on Ripoff Report on 11/07/2010 11:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/onlingocom/internet/onlingocom-Deceptive-advertising-and-multiple-fast-charges-on-your-credit-card-in-the-fi-659300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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