• Report: #227211

Complaint Review: OnRebate.com - TigerDirect.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, December 26, 2006
  • Updated: Wed, July 11, 2007

  • Reported By:Phila Pennsylvania
OnRebate.com - TigerDirect.com
PO Box 440588 Miami, Florida U.S.A.

Tiger.com - OnRebate.com rebate ripoff are in cahoots on rebate misrepresentation Miami Florida

*UPDATE Employee: Help with your rebate

*UPDATE Employee: Help with your rebate

*UPDATE Employee: Help with your rebate

*UPDATE Employee: Help with your rebate

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Ordered 4 items with 5 rebates all on the same day in May 2006. Processsed the rebates as per the websites which proved to be a challenge in and of itself. Rebates processing not consumer frendly to any extent. Followed the instructions and mailed each rebate in a separate envelope. checked back every week or so for status. Noted that all except one had been received/processed and that checks were being sent. Tried to ascertain the why/wherefores of the one not processed and was told was never received. Tried to send in my copy of same to no avail as their actions were FINAL. How do you lose a envelope with their computed generated address label? Very interesting. After 9-10 weeks no checks . Started sending emails. Was told to come back with a address as what they had was ?. Sent them address for the 4 rebates and still no checks. After many more emails was told checks has been sent in August 2006. They would recheck and if not cashed send replacements. Only sent two out of the four rebate checks and they have refused to answer any further emails. Tried calling but after waits in excess of 45 minutes abandoned thatidea. Sent emails to Tiger and they state contact OnRebate-PASSING THE BUCK. Have filed a Fraud complaint t w/the State of Florida and am working on Illinois as well.
Have been in contact w/Credit card issuer to have a chargeback issued to Tiger.com to get my money back. May bolix my credit and will boix Tiger.com as well

Albert P
Phila, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 12/26/2006 02:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/OnRebatecom-TigerDirectcom/Miami-Florida-33144/Tigercom-OnRebatecom-rebate-ripoff-are-in-cahoots-on-rebate-misrepresentation-Miami-Fl-227211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on OnRebate.com - TigerDirect.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Help with your rebate

AUTHOR: Alex - (U.S.A.)

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.


Sincerely,

Alex
Tiger Direct Customer Service/Web Response
Respond to this report!
What's this?

#2 UPDATE Employee

Help with your rebate

AUTHOR: Alex - (U.S.A.)

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.


Sincerely,

Alex
Tiger Direct Customer Service/Web Response
Respond to this report!
What's this?

#3 UPDATE Employee

Help with your rebate

AUTHOR: Alex - (U.S.A.)

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.


Sincerely,

Alex
Tiger Direct Customer Service/Web Response
Respond to this report!
What's this?

#4 UPDATE Employee

Help with your rebate

AUTHOR: Alex - (U.S.A.)

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.


Sincerely,

Alex
Tiger Direct Customer Service/Web Response
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory