- Report: #797334
Report - Rebuttal - Arbitrate
Complaint Review: onsitepowergenerators
onsitepowergeneratorsWILLIAMSBURG, Virginia United States of America
onsitepowergenerators distributedenergy Total lack of customer service WILLIAMSBURG, Virginia
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Craig is the owner of the company asked me to cancel a dispute and only then he will mail the generator. At this time there was no trust and I asked to cancel my order. Craig was extremely rude and told me either to cancel a dispute or I will be waiting for my refund for 30 days. How rude it is!!! Nice way to do business! I will not recommend to do business with this company as it can not be trusted. They had my phone number and they were able to call me. Up to now I didn't receive my refund from this company. There was no additional communication from this company and by they way they never apologized.
This report was posted on Ripoff Report on 11/12/2011 09:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/onsitepowergenerators/WILLIAMSBURG-Virginia-23188/onsitepowergenerators-distributedenergy-Total-lack-of-customer-service-WILLIAMSBURG-Virgi-797334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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