- Report: #1108687
Report - Rebuttal - Arbitrate
Complaint Review: OOMA
OOMA1880 Embarcadero rd Palo Alto CA Palo Alto, California USA
OOMA Sham,and a form of Blacvk Mail Palo Alto California
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On december 12 I ordered the Ooma Telo phone device,
Recived it Dec dcember 17
Dec 18 -19 20 tried to install it with the help of their thech support,after spealing with 7 different tech ,the manager got on line and told me the device was defected.Spoke with someone in sales in California and she told me that I must pay to return the device even if it is defective and none of it was my responsability.Here is where the blackmail comes in,if I do not pay for the return of the device I will not get my money back.I told her that I was 70 yrs old and that is the first time in my life ,that a company forces the custumer to pay for returning a defective product . BEWARE OF DEALING WITH OOMA
This report was posted on Ripoff Report on 12/20/2013 04:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/OOMA/Palo-Alto-California-94303/OOMA-Shamand-a-form-of-Blacvk-Mail-Palo-Alto-California-1108687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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