- Report: #1100405
Report - Rebuttal - Arbitrate
Complaint Review: Opt In Online Marketing
Opt In Online Marketing17 S. COMMERCE WAY #21184 LEHIGH, Pennsylvania USA
Opt In Online Marketing Campaign Design Pro Took my money and then sent fake IP hits to my website LEHIGH Pennsylvania
*Author of original report: Is is John Lucas or John Lewis that owns the scam company Opt In Marketing (onlineoptinmailing.com)
*Author of original report: John the Liar slithers out of his snake hole.
*REBUTTAL Owner of company: Something is not right with this person
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John Lewis, aka John Lucus (based on other complaints related to their 800 number), took $299 from me for an email marketing campaign. Two days into the campaign that would supposedly send out emails to seniors, I find that 80% of the traffic to my site (verified by the leading three IP tracking software programs, including Google Analytics) was occuring two days in a row at 2-3 am. Now let me ask you this...how many seniors do you know are surfing the web and going to websites at 2-3am EST?? Afer I learned this, John the liar made one excuse after another, such as the tracking software must be wrong. Yeah right John, all three are wrong. I checked all three several times and all three showed when I visitied my site in real time. Plus all three work fine for other sites I have, accurately tracking every IP visit, in real time.
When I asked John for a refund, he then said he couldn't do it because once a campaign has started on their servers, it can't be stopped. What a load of garbage! Any server guy can stop the script automatically, at any moment.
Here's what he does...his company sends fake IP hits to your site, making you think they are living up to their guarantted website traffic that is supposed to result from the emails being sent out. The mistake they made, is they had their fake IP hits concentrated in a small window of time at 2-3am EST, for the first two days. But of course he wants me to beleive that 80% of seniors go to websites at 2-3am EST. Not even 1% of seniors go to websites at 2-3am, let alone 80%!! And another thing, of the hundred supposed hits to my site, not one single perrson stays over 3 seconds. What are the cchances of that? Real visitors would would spend 20-30 seconds at least, on average, and they would NOT be on the site at 2-3AM EST!
I asked for a refund once I became aware of the tricks they were playing. He won't call me back and sends emails that state over and over again, that unless I can send proof that the IP addresses are fake, they won't refund the money. As if a fake IP address is any easier to determine than a real one. If I could bunch the guy in the face right now, I would...and that's the Christian guy in me saying this, Lord forgive me!
John (what ever his last name is) is a scammer, liar and thief. He will likely resurface with a new name and website once complaints become to great.
One more thing, they strongly motivate you (through large discounts) to pay them via e-check. I now understand why. because disputing it is not very easy.
Don't ever pay e-check, and never deal with any online email marketing company based in Pennsylvania that has a PO box as an address. That's my mistake for not noticing that too.
This report was posted on Ripoff Report on 11/18/2013 05:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Opt-In-Online-Marketing/LEHIGH-Pennsylvania-18002-1184/Opt-In-Online-Marketing-Campaign-Design-Pro-Took-my-money-and-then-sent-fake-IP-hits-to-m-1100405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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