- Report: #1114293
Report - Rebuttal - Arbitrate
Complaint Review: OPTIMAL Health Products
OPTIMAL Health Products10701 Abercom St Unit 61553 Savannah, Georgia USA
OPTIMAL Health Products Garcinia Cambogia XT Just Plain Ripped Off!!!!! Savannah Georgia
*UPDATE Employee: Optimal Health Products
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I purchased a free trial of Garcinia Cambogia XT by Optimal Health Products Inc. I was to ONLY pay S&H cost of $4.99. I gave my credit card information and waited for my free trial in the mail.
When I received my so-called "free trial" I had at thids point decided against taking it for various reasons. I have never to this day used it but have been charged $78.83 on October 29, 2013, $78.34 on November 29th, 2013 and again $78.34 on December 30, 2013. I NEVER SIGNED UP FOR A RE-OCCURING shipment and when I call the number they provide, their voicemail ALWAYS says to hold and that someone will be with me in 2-4 minutes!! I have played their game. I have put my phone on speaker and gone about doing other things while holding. No one EVER comes to the phone and after holding and holding the phone then just goes DEAD!!!!!! There is an option (OPTION 1) on the phone that asks you if you want to stop receiving Garcinia Canbogia XT. I finally called back and chose Option 1 and went through the process of hopefully ending my relationship with them. However, the only other option is to hold and hold and hold for customer service and no one EVER answers the line. I have tried this 3 times now and am out $236.49! My next step is to go to my high-powered sttorney and see what THEY can do. This is total and complete FRAUD if you ask me! I will return with updates regarding whether or not I got my money back. This REALLY sucks!!!
This report was posted on Ripoff Report on 01/09/2014 02:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/OPTIMAL-Health-Products/Savannah-Georgia-31420/OPTIMAL-Health-Products-Garcinia-Cambogia-XT-Just-Plain-Ripped-Off-Savannah-Georgia-1114293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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