- Report: #1123593
Report - Rebuttal - Arbitrate
Complaint Review: optimal stack
optimal stack14603 e moncrieff place unit 100 aurora, Colorado USA
optimal stack almost $600in fraudulent charges Aurora Colorado
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I signed up for a free trial with a $1 shipping fee from Facebook I have been out of town for a few months now that I am back I have all these packages of pillsI'm not a big workout buff but I was willing to try it for a dollar I have now 6 charges on my card of $87.47 that equals 2 about almost $550 I'm a college student I can't afford that and usually I check out the terms and agreements for any additional charges or fees and I am positive I did not see any but now I knew what I was looking for because customer care told me what to look for and I seen it a little bit too late though I have all of the bottles unopened some of them even in the packaging they came in and they will only refund me 50 percent of one bottle and if I send two bottles back they will refund me a hundred percent of both of those bottles but I am still stuck with270 dollars worth of charges that I cannot afford The fraudulent charges put me within 20 dollars of overdraftIng and now I am almost completely broke I pride myself I'm having good character and if I seen that or if it was easier to find I would have never done it ( I am not the only 1 with this issue so they must be somewhat difficult to find) you would think a company Would want a good reputation I was willing to send everything back exactly the same way it was sent to me because there is no way I would have agreed to almost $200 a month for something I am NOT that passionate about when I talked to customer care she got me everything I listed above but when I asked to talk to someone higher she told me No and I was not being rude at all I understand it's her job and I will do everything in my powerto make this company look bad because I do hold grudges and I hope they do read this
This report was posted on Ripoff Report on 02/14/2014 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/optimal-stack/aurora-Colorado/optimal-stack-almost-600in-fraudulent-charges-Aurora-Colorado-1123593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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