Complaint Review: Option One Plumbing and Rooter, LLC - Phoenix Arizona
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- Author Not Confirmed
- Option One Plumbing and Rooter, LLC 1575 E Jackson St Phoenix, Arizona USA
- Phone: 602-638-1008
- Web: http://www.optiononeplumbing.com/
- Category: Plumbing
Option One Plumbing and Rooter, LLC Warning: Bait-and-Switch Company!! Phoenix Arizona
*REBUTTAL Owner of company: We do not Service this area
Show customers why they should trust your business over your competitors...
We called this company needing emergency plumbing service due to family and friends coming over for the wedding. We were finally able to locate a plumbing service that would service the Tonopah area for an additional fee of $175. We agreed to the cost and was informed of an hour and a half wait time. However, 30 minutes later, they called to tell us to let us know that $175 was not enough and that it would cost more money to come out and service us. We were given a quote and agreed to it. Now, they want more money for doing a job they specialize in. No way. This company has technicians that are sharks. Don't use them!!
This report was posted on Ripoff Report on 07/02/2014 11:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/option-one-plumbing-and-rooter-llc/phoenix-arizona-85034/option-one-plumbing-and-rooter-llc-warning-bait-and-switch-company-phoenix-arizona-1159235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
We do not Service this area
AUTHOR: Option One Plumbing - (USA)
SUBMITTED: Wednesday, December 21, 2016
We appolgize for the confusion. We do not service this area any longer.Tthe customer service rep that took your call was unaware of this. This is why our dispatcher called you to inform you. We do not service this area but we where willing to serve you but you would have to cover the drive time. It would of been a four hour drive in total. If we can help you in the future please give us a call.
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