• Report: #734007

Complaint Review: orchard bank credit card

  • Submitted: Fri, May 27, 2011
  • Updated: Fri, May 27, 2011

  • Reported By: medic1022 — brooklyn New York United States of America
orchard bank credit card
p.o. box 80084 salinas, California United States of America

orchard bank credit card ripoff salinas, California

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I initially had to call because I had not received my card in the 14 day time frame.  I received my card on April 17 or 18 but wasn't made aware that my billing cycle started on the 19th of the month.  I tried to make a payment online because I had a returned payment on May 7.  I log in and they closed my account.  When I called the customer service line, I was told that I was 2 months behind in payments.  When I made them aware of the fact that I didn't receive the card until one or two days before they stated the billing cycle ended, they said they counted the day that they issued me the card.  I then told the representative that I had to call on March 29th because I hadn't received the card and how could I be charged with non-payment if I didn't receive the card until one or two days before the billing cycle and didn't have a payment address or acess to online account management.  she said there was nothing that could be done.  I told her I was filing a complaint with the better business bureau in California and New York and that I would recommend no one do business with them.

This report was posted on Ripoff Report on 05/27/2011 11:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/orchard-bank-credit-card/salinas-California-93912/orchard-bank-credit-card-ripoff-salinas-California-734007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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