Complaint Review: Orchard Supply Hardware - Newark California
- Orchard Supply Hardware 5655 Jarvis Ave Newark, California USA
- Phone:
- Web: www.osh.com
- Category: Hardware & Tools
Orchard Supply Hardware OSH Lifetime plant warranty not processed as such Newark California
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Beware of the lifetime plant warranty. If you ever take up OSH on the lifetime plant warranty with the receipt, not only they will scan your id, but report inaccurate information to The Retail Equation. i.e. OSH will treat the warranty as a non-receipted return, and report it at such to your retail equation file.
Also, on disputing the claim with the retail equation, OSH claimed that since the return was after 90 days, the system processed the return as a non-receipted return, and that this was not in error.
If you offer a lifetime plant warranty, then treat it as a warranty return, especially when a receipt is provided. And don't treat it as a non-receipted return. Otherwise, I believe that this is false advertising on the part of OSH.
This report was posted on Ripoff Report on 09/01/2016 09:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/orchard-supply-hardware/newark-california-94560/orchard-supply-hardware-osh-lifetime-plant-warranty-not-processed-as-such-newark-californ-1325971. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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