- Report: #589130
Report - Rebuttal - Arbitrate
Complaint Review: firstname.lastname@example.org
email@example.comBishuilongting 7-1-9D Longhua Town Shenzhen, Select State/Province China
firstname.lastname@example.org Zhangyanxia, New Sony Laptop Battery Ripoff from China Longhua Town, Shenzhen China
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I later emailed as to whether it would arrive on time. I got a quick "don't worry, be patient, you will receive it soon." It came the day after Christmas and I kept it for a January 28 birthday present. When she went to use it, she had it installed by a computer tech who said the battery nearly ruined the computer when he used the "driver disk" that came with it.
I wrote to them-their response was to send them the Laptop Model # and then send it back and they would replace it. By this time, I had purchased another because my daughter is in college. I emailed them, they gave me an address, and I returned the battery on February 22. They then asked for the post office receipt, which I sent to them. This turned into a long series of emails, them telling me their "warehouse" hadn't received it yet, and to be patient. Long story short, they owe me $135.00 and all I get is "be patient, we haven't received it yet" emails...why do I think I will never get my refund?
Isn't there any way to stop this fraud? I might add that I searched and searched and this is the only site I found that had an "in stock" battery.
This report was posted on Ripoff Report on 04/03/2010 06:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/ordersnew-laptop-batterycom/Longhua-Town-Shenzhen-Select-StateProvince-/ordersnew-laptop-batterycom-Zhangyanxia-New-Sony-Laptop-Battery-Ripoff-from-China-Longh-589130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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