ED Magedson – Founder
Oreck509 Stephanie St Henderson, Nevada USA
Oreck abandons Las Vegas & Henderson customers Henderson Nevada
In April 2010 I purchased an Oreck Orbiter at our local Oreck store in Henderson, Nevada. It was expensive ($500) but it came with a 10 year warranty AND included 10 free annual 'tune-ups'. On 12-14-2013 I drove to the store to buy some supplies and found the store empty and a 'for lease' sign in the window. I called the Oreck corporate office to find an alternative store to purchase supplies AND for a location where the remaining 7 annual 'free tune-ups' would be provided.
Since my machine also needed 2 repairs in the past 3 years I was sure that, eventually, something else would break and need repair. The operator reported to me that the Henderson store was a Franchise and was no longer open; she was unsure if a new location in Henderson/Las Vegas would be opened. She reported that the nearest service center (where repairs and the annual 'tune-ups' would be performed) was located in Pahrump, Nevada - a 135 MILE ROUND TRIP from my house. Clearly this company has screwed all of their existing customers in the Las Vegas and Henderson area. DO NOT patronize this company - their 'commitment' to customer care is, put politely, bovine excrement.
This report was posted on Ripoff Report on 12/18/2013 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Oreck/Henderson-Nevada-89014/Oreck-abandons-Las-Vegas-amp-Henderson-customers-Henderson-Nevada-1107964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.