- Report: #1051490
Report - Rebuttal - Arbitrate
Complaint Review: Original Mattress Factory
Original Mattress Factory1785 State Road 436 Winter Park, Florida USA
Original Mattress Factory Bad Product, Poor Service, Failure to Comply With 12 Month Warranty Winter Park Florida
*REBUTTAL Owner of company: Original Mattress Reply
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MY WIFE AND I BOUGHT A MATTRES FROM THE ORIGINAL MATTRESS FACTORY. THE FIRST MATTRESS THAT WAS DELIVERED WAS TO EXTREMELY TO HARD. WE DECIDED TO UP GRADE FROM A ORTHOPEDIC ULTRA FIRM MATTRESS (WHICH C0ST $1214,53) TO A ORTHOPEDIC EURO TOP (WHICH COST AN ADDITIONAL $747.99) THE NEW MATTRESS HAS DEVELOPED BODY IMPRESSSION ON BOTH SIDES. THE MATTRESS IS SUPPOSE TO HAVE A 12 MONTH WARRANTY. THE ORIGINAL MATTRESS FACTORY HAS REFUSED TO HONOR THE WARRANCY. EVERY TIME I TRY TO TALK TO ONE OF THERI REPRESENTATIVE, i GET OF BUNCH OF DOUBLE TALK. THE ORIGINAL MATTRESS FACTORY IS PRODUCING, SELLING AND NOT BACKING THEIR PRODUCT. i HIGHLY RECOMMEND NO ONE BUYS THEIR PRODUCTS.
This report was posted on Ripoff Report on 05/16/2013 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Original-Mattress-Factory/Winter-Park-Florida-32792/Original-Mattress-Factory-Bad-Product-Poor-Service-Failure-to-Comply-With-12-Month-War-1051490. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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