- Report: #639928
Report - Rebuttal - Arbitrate
Complaint Review: originalkeyless
originalkeylessP.O. box 25398 Prescott Valley, Arizona United States of America
originalkeyless used dirty remotes!! fraud, very poor customer service Prescott Valley, Arizona
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I emailed them asking about the refund difference, hoping it was a clerical error, and they gave me the link to their terms and conditions...you know...the VERY fine print that no one reads. It did state a 25% reststocking fee for usable returns. But it also said each key had a one year warranty and was guaranteed to work. He claimed the keyfob was new and not used. My opinion: after they get an order they are searching junkyards for the needed keys, installing new 59 cent blanks in them and sending them to poor consumers claiming they are new. I'll never use them again...nor advise anyone else to. A $35.00 lesson learned here...on items like this use a reputable local OEM dealer. It may cost a little more upfront, but at least it will work!!
This report was posted on Ripoff Report on 09/12/2010 04:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/originalkeyless/Prescott-Valley-Arizona-86312/originalkeyless-used-dirty-remotes-fraud-very-poor-customer-service-Prescott-Valley-639928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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