• Report: #90711

Complaint Review: Orkin

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  • Submitted: Sat, May 08, 2004
  • Updated: Mon, March 05, 2012

  • Reported By:Wilmington North Carolina
98 Lullwater Dr. Wilmington, North Carolina U.S.A.

Orkin Technician "Spills The Beans" on Orkins Business Scams Plus Lousy Expensive "No" Service Wilmington North Carolina

*UPDATE Employee: Get your facts right....

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Our regular service technician whom we could never get to come out for a follow up for our ant problem went on vacation, his replacement showed up and told us a few interesting things about Orkin and the business Racket they are in!

#1 Orkin technicians are trained to do an inside treament that should only take app. 4 minutes, and it is really just a "buffer zone" for the homeowner.

#2 Orkin is no longer in the "pest elimination" business, they are now in the "pest Control" business.

#3 Orkin is now using the newly released chemical Termidor but listing it as Talstar on the receipt.

#4 Orkin is now trying to down-grade the half-life of the chemical Chlordane which was used in homes till the late 80's to 40 years to gain "new business" on homes that will NEVER have termites.

Okay! We want the inside of our house Treated! Not just somebody saying they did it!

Pest Control? This means that they do just enough so they can keep coming back, can't make money if there are'nt any bugs.

Termidor? if they really are using it then why does the receipt say talstar? Plus he took it out of the main chemical tank, you now the big one on the back of the truck, so i guess everyone gets it then!

The chlordane thing gets me! from what we could find out that stuff never goes away! EVER! So if your house was treated with it you'll most likely never have a termite problem. But they want you to think you will and PAY!

So we added it all up and figured Hey! we pay these people $438 a year for 6 visits! We can't get them back out here for follow-ups, we have more bug problems than ever, our regular technician is rude and we want the job done right!

We looked around on-line and found out that we can buy almost EVERY chemical that Orkin uses and spend app. $100 for a 1 year supply! And do it EVERY month too! The right way.

In summary, We feel that Orkin is pathetic! They really are "ripping you off"!!!

Martin & Annie
Wilmington, North Carolina

This report was posted on Ripoff Report on 05/08/2004 09:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Orkin/Wilmington-North-Carolina-28403/Orkin-Technician-Spills-The-Beans-on-Orkins-Business-Scams-Plus-Lousy-Expensive-No-Ser-90711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Get your facts right....

AUTHOR: Anonymous - (United States of America)

i know this report is old, but someone needs to clear up this person's ignorance.  Obviously this person has a vendetta against their technician.

1.  Orkin technicians are not trained to do a "buffer service".  We treat as needed inside.  Anything else is an inspection.  Don't like that idea?  You can thank all the people that are anxious to sue the pest control companies for a quick pay off.  You can also thank modern advancements in pesticide technology.  The days of us toting around a tin can all day are over.

2.  Orkin was founded by Otto Orkin with his original business model being pest control.  Not pest elimination.  It is owned by Rollins Inc today and that same business model has kept them in business for over 100 years.  There's no such thing as pest elimination.  If the pests can get into your home the first time, what is to stop them from getting into your home 6 months or 2 years from now? 

3.  First off, termidor is pretty much the cream-of-the-crop when it comes to pesticides.  If he was using chemicals from his pds rig (the big tank) I can assure you it wasn't termidor.  Termidor is entirely too expensive to use on a daily basis, as well as being illegal as the label limits it to being sprayed only twice per year on your property and only for very specific pests (ants being one of them).  And as we all know, THE LABEL IS THE LAW.  Our branch keeps a backpack sprayer for termidor pest treatments that we have to check out from the branch to use.

4. To say that chlordane never goes away is extremely misleading.  Chlordane was outlawed by the EPA because it doesn't breakdown.  That's not to say that every bit of chlordane ever put in the soil is still around your home's foundation.  Ever put a flowerbed in next to your foundation?  Guess what, you disrupted the treatment.  Ever had standing water against your foundation?  Or worse yet  a flood?  A pipe leak under your home that causes standing water?  The chemical may not breakdown, but the pesticide barrier can VERY much breakdown.  Please stop misleading people with your ignorant mis-information.
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