• Report: #1092320

Complaint Review: OTL*SCORESENSE

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  • Submitted: Wed, October 16, 2013
  • Updated: Wed, October 16, 2013

  • Reported By: Charles — Decatur Georgia
OTL*SCORESENSE
Dallas, Texas USA

OTL*SCORESENSE Wronglt charged my account Dallas Texas

*UPDATE Employee: ScoreSense

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 Initiated and cancelled credit report service on same day.  My account was charged anyway. Scoresense refused to credit or refund the $29.95. I was told that I should have received a cancellation number or confirmation number when I cancelled.  Since no such number was given, my account was active.  i was given a cancellation number that day whic was of course after the seven day trial.  They kept the $29.95.  Scoresense is a r i p o f f !!

 


This report was posted on Ripoff Report on 10/16/2013 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/OTLSCORESENSE/Dallas-Texas-75205/OTLSCORESENSE-Wronglt-charged-my-account-Dallas-Texas-1092320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi Charles,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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